We take our customers privacy seriously and we will only collect and use your personal information as outlined below.
Our Privacy Statement fully complies with the Privacy Act 1988 and represents the industry’s best practice. 

 

Personal information collected

RAEF Label does not sell, share or trade customer information collected online or otherwise with third parties.
Personal information collected online may be used internally within our company for marketing use only. 

 

Collection of Personal Information

When you purchase a product through the RAEF Label web store the personal information collected may include: 

Name 

Delivery Address 

Email Address

Telephone Number 

Mobile Number 

Date of Birth 

Gender 

 

The personal information we may collect from you will be used in some or all of the following ways: 

To deliver the products you have purchased from the RAEF Label web store. 

To update you on the delivery of the product and for customer support purposes 

To provide you with relevant product information When you register as a user on the RAEF Label web store, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe feature within the electronic marketing material. 

 

Security of Your Personal Information

RAEF Label ensures that any information collected will be safely and securely stored. We protect your personal information by: 

Restricting access to personal information 

Maintaining technology products to prevent unauthorised computer access

Securely destroying your personal information when it's no longer needed for our record retention purposes 

 

Disclosure of Personal Information

We will not share your information with any third party organisations other than related companies directly involved in the delivery of the products you have purchased from the RAEF Label web store.

In exceptional circumstances RAEF Label may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, fraudulent site abuse and / or law enforcement purposes. RAEF Label is committed to complying with the Privacy Act and the National Privacy principles. 

 

About Breaches of Privacy

If you believe that your privacy has been breached by RAEF Label please contact us at customercare@raeflabel.com.au we will resolve the issue. 

Collection of Computer Data

When you visit the RAEF Label website, our web servers will automatically record information that your browser sends whenever you visit a website.
This data may include: 

Your computer's IP address

Browser type

Webpage you were visiting before you came to our site

The pages with in the www.raeflabel.com.au you visit 

The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics. This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. 

 

Changes to the Privacy Policy

RAEF Label reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site. 

 

Complaints About Breaches of Privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at customercare@raeflabel.com.au